Vietnampleasure reserves the right to own certain delivery and return policies. These policies have been designed to assure as to how its products and services will be offered to one and all. Those who want to buy or return a product from us should be aware of the important points that should be followed to ship products and receive payments as well.
Vietnampleasure operates entirely throughout Vietnam and other parts of Asia. One can make his/her payment here internationally through schemes like Paypal, Debit/Credit cards and RazorMoney. A minimum of 4 to 5 business days is the time span for our products to get delivered at one’s doorstep. However, it may vary due to duties or customs. No matter which item you order, it would be packed in standard boxes with no details on it except the customer’s contact information.
Report us within 48 hours for a wrong product
One who receives an inappropriate product must report within 48 hours without fail. In case he/she fails, no request will be taken for returning the order.
Products to be replaced and not refunded
In case one receives a wrong product, he/she can forward a request for product return. Accordingly, the product will be replaced. But no money will be refunded.
Damage by the user not to be considered
If there is no damage to the order we deliver, we would not accept any request for returning the product. Therefore, no one will be answerable from Vietnampleasure.
Stay Updated with your Shipment Details
For any order, call us on -------------------- or send us email at [email protected]. We even offer self-pick-up services within Vietnam. Besides, you can always update your area pin code, new mobile number, order number and even payment details. After confirming your payment receipt along with postal address, the order will be processed.
All our orders are delivered through courier service providers like DHL, TNT, UPS, Aramex etc. With the help of SMS, we keep all our customers updated. The SMS will comprise the shipment information and tracking number.